What do 81,000 people actually want from AI?

What do 81,000 people actually want from AI?

Less busywork.

That's it. Not sci-fi. Not AGI. Just... less stuff that eats up their day.

18.8% of respondents in Anthropic's largest-ever qualitative study said their top wish is AI handling routine tasks so they can focus on meaningful work.

But here's the irony: the same day this data dropped, Hamel Husain called out n8n experts as "merchants of complexity," building unmaintainable visual workflow spaghetti in SMBs.

You automated your way into a new problem.

The lesson? Before you automate: ask whether you're solving busywork or creating automation debt.

Less busywork is the goal, but if your solution needs a specialist to maintain, you missed the point.